Regular maintenance on your Waterloo Biofilter treatment system is essential for the protection of public health, drinking water resources, and property values.
Just like your car or your furnace, all septic systems benefit from regular attention to ensure that they are functioning as designed. Further, regular servicing will also extend the service life of your system and prevent costly repairs. Maintenance of Waterloo Biofilter treatment systems is also a requirement under multiple-source legislation.
Waterloo Biofilter’s team of certified and experienced wastewater technicians has been providing reliable operation and maintenance services since the early 2000s. We work in conjunction with onsite property managers and homeowners to optimize their systems to achieve the best results possible.
Residential Maintenance
In Ontario, residential dwellings, whether seasonal or year-round, are governed by Part 8 of the Ontario Building Code; Section 8.6 refers to tertiary systems and Section 8.9 refers to the operation and maintenance of the systems.
Owners can find the Homeowner Manual for their system by clicking the link below, Owners can also download and fill out a service agreement by selecting from the link below.
Have a question? See our Frequently Asked Questions

Understanding your maintenance reports
The Service Reports you receive from Waterloo Biofilter have a lot of important information in them. Check out our interactive guide to understanding your report for more information on what data is included and what it means for your system.

Business and Commercial Maintenance

Our service team maintains many of our commercial Waterloo Biofilter treatment systems in Ontario, sometimes in conjunction with trained site personnel or other local contractors. The size and complexity of the system typically dictates the frequency of service visits and sampling required by Ministry approvals. In addition to regular maintenance, we are able to undertake responsibility for all government sampling and reporting requirements. Our thorough understanding of the treatment technology allows us to optimize plant operations for best performance results.
Maintenance and Service FAQ
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Need to speak to the Service Department?
Please email or call at:
[email protected]
1-866-366-4329 (toll-free) | (519) 856-0757